PORTFOLIO DEMO · SENIOR IT / AI PROJECT MANAGEMENT

AI Customer Service Agent

Order-to-Delivery Operations · Target: ~4 days → same-day resolution

Synthetic demo · No production data

Customer Service Executive Workspace

Ask about an order, payment, pickup, shipment, ETA, invoice, or recover an unknown order number.

Audit Log

Demo event trail for agent decisions, verification, tool calls, and escalations.

TimeEventResourceResult

Identity verification

A simulated one-time code was sent to the registered contact channel.

Demo OTP: 246810